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Frequently Asked
Questions
If you have questions, we have answers to all types of common questions providers ask. If you want to learn how to start a daycare or grow your daycare business, consider becoming a member. Or, explore our Frequently Asked Questions and if you do not see a solution to your burning question, contact us today so we can give you the answer you desire.
Frequently asked questions
Setting up FAQs
If you are feeling a little stuck or need advice of an entire provider community, our Live monthly Q & A sessions will help you feel more confident and prove that you are not alone in your business. Every month, our founder, Dana Bowser or a special industry expert, will host a 30-minute power pack LIVE session, where you can ask burning questions or hang out with a group of brilliant, like-minded providers who strongly desire to grow BIG and WIN!
There are many benefits to joining Standout Daycare. The Standout community was designed to give you a special place to tap into high-quality resources, tools, training, and more to help you attract more parents, grow your business, and Standout in your community. You will be a part of a unique community where we will share, learn, and grow together. Discover more about how a Standout membership can help your business thrive. Click here to view our full benefits. (https://www.standoutdaycare.com/memberbenefits)
If you are an active member, retrieving your username and password is simple. Go to the member login page and click on the "Forgot Password" link, and the website will send you a reset link to the email used to set up your account. If you cannot log in to your account, contact customer support at info@standoutdaycare.com.(mailto:info@standoutdaycare.com)
Members can update the payment method on an active recurring subscription by logging in to your site and going to the My Subscriptions section of the Members Area.
You can then select the relevant subscription to expand it. The current payment method appears under the subscription details in the My Subscriptions section.
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Members can select a previously saved payment method or enter new, valid payment details as required.
When entering new payment method details, also enter billing details such as the relevant name and address connected to the payment method.
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Unfortunately, we do not offer refunds for missed individual sessions. Members are responsible for blocking time to attend their scheduled sessions. Credits for a missed session are only available if the instructor cancels the session. Please ensure you mark your calendar to avoid missing your session.
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